Escaping an Airport
by Albert van der Steeg on 02/07/09 at 7:19 am
The weird way passengers are handled on Norwich Airport.
My first flight from Amsterdam to the airport at Norwich, U.K., went smoothly. Though it was a bit surprising that we started with landing after I just got my coffee. Thanks go to Flybe for almost burning my fingers. But it was a nice training in not spilling coffee. I only got a small bit over my trousers. Travelling for the first visit to my lovely new British girlfriend, it was impossible to get me in a bad mood.
Immigration and Customs was handling our group very swiftly and very soon I could walk out of the airport. I had heard that I would have problems getting to the buses, but it was very surprising to see the immense roadblocks that were in front of the airport. I think safety measures were taken after 9/11 but this was a bit weird. They had made the entrance unreachable for anything but people by foot.
I asked a man who had been with me on the plane where to find the buses. He laughed a bit and said that it was impossible to go by bus. He pointed in a direction and said: “Over there is a Park and Ride service. But it’s not meant for you, it’s only for people who come by car.” I was amazed! He added that he was going to walk to the parking area. Over there his family was going to pick him up. I should order a taxi.
I thanked him and walked back into the airport terminal. I went to the only check-in counter that was manned. The girl had nothing to do, so I asked her if she knew how to order a taxi. She told me she didn’t know, it was not part of her job to order taxis or such. Of course not! Stupid me!
I went to the Information desk that I only now noticed. I asked for a taxi again. The woman there was very friendly and informed me that there was a little taxi office on the outside of the building. I had to go to the left and I would see it at the far corner.
So again I walked out of the building. I now was a man with knowledge and I would be with My Love very soon. It wasn’t hard to find: I saw a couple in front of the office with their suitcases at their feet. They told me they had been waiting here for ten minutes already and were fed up with it.
The office looked a bit like a living room, it had a settee and a little table and there was a refrigerator. On the wall was a sort of walkie-talkie, shouting voices were to be heard. What they yelled was totally incomprehensible. On the other side of the room was a television that showed the news. There was nobody to give any assistance. And there was nothing to warn someone that assistance was needed.
I was not going to follow the example of the couple. To wait in vain I thought was useless. So I walked back to the Information desk. The woman was still very friendly and told me I had to be patient and that she was not going to phone a taxi for me. A thought came to me: I had seen a little restaurant in the building! So I walked back further in the building. It wasn’t my lucky day: the restaurant was closed!
One thing left for me: back to the taxi office again. The couple was still waiting there. They didn’t see a living soul appear in the office.
After a while a man dressed like a cleaner came to the building on his bicycle. He came up to us and asked if we were in need of help. We sure were! And what a relief: he was able to help. He knew the telephone number of a taxi company. The man of the couple had a mobile phone and he phoned a taxi for him and his wife and one for me. The cleaner told us that the taxi would pick us up at the parking area. We walked over there and after ten minutes two taxis showed up. I thanked the man for his help, we got in and the taxis drove out of the airport. Phew, I was really on my way again!
Liked it











3 Comments
john smither
Jul 2nd, 2009
Interesting story, many locations around the world and taxi drivers are seeking you out whether you want a cab or not.
Yvonne B
Jul 2nd, 2009
That is a very frustrating story. So surprising they don’t have a line of Taxi’s waiting ready for someone to give a ride to. I have been approached many times to see if I wanted a taxi but never had to look for one at an airport. Maybe I should talk to the line of taxi drivers here in St Louis at the airport to find a job at the Norwich Airport. I always wonder if all those taxi drivers ever get a turn giving someone a ride. I bet many wait all day for nothing.
Specially with a setup like over there these guys would be very busy!
Gea
Jul 2nd, 2009
How frustrating!
The epidemy of poor service?
This is truly unbelievable, it sounds like you landed in a forgetten jungle, or were stuck in a Stephen King-like dream.
Anybody out there????????????????
Great storytelling.
Leave a Comment